Drag and Drop to the Editor fails to convert the links in the body of the Word file. in correspondence with us then any support staff member can get yo a status report.Ģ. While for internal use only, should you refer to RT#6105: Office Add-In :: Incorrect links created on conversion of Word to PDF. I have reproduced the issue and raised a formal Support Ticket for it. The Office Add-In is failing to create the three links you referred to. Here is their reply to my inquiry to them about why PDFX-Change would convert most, but not all of the hyperlinks in my original Word file:ġ. In a previous section of this post I showed the file(s). Even their software had incomplete results using their recommended methods. Tracker Software has seen my Word file, and seen my two conversions of it using their PDFX-Change 9.x. The progress below is encouraging, although the problem is not resolved. I’ve been cautious about the idea of doing the Office 2019 “On-line repair” for many reasons, and had not taken that step although I did the “Quick repair”. The short version is that Word 2019 isn’t converting hyperlinks in its process of saving to a PDF. This is still an ongoing concern although progress has been made. I won’t send over along the fonts in the file unless you need them. Please advise on the solution to this problem. These behaviours are despite the facts that I’ve done a “Quick Repair” of the MS Office installation, and changed to PDFX-Change 9.x from my earlier 7.x and 8.x licenses. When either saving the Word 2019 file attached as a PDF inside Word 2019, or when printing the Word file to the PDFX-Change Standard printer showing in Word, the PDF produced does not generate embedded hyperlinks. I’m running MS Office 2019, and have just updated my PDFX-Change license to 9.x. If I can assist you further, please do get back to me. Kind Regards, Radi IvanovTechnical Support EuropeTracker Software Products Make sure that link generation is enabled from the settings of the add-on (Edit Settings -> Links). Go to the PDF-XChange tab in your MS Word and click on Convert to PDF. This product is a part of your PDF-XChange PRO package so you should already have it installed. You can do this if you have PDF-XChange Standard Printer and our MS Office add-in installed. If you would like to keep the embedded links, you need to convert the document instead. They are always lost during the print operation. When you print an MS Word document, Word expects you to print to paper so it doesn’t send any information to the printing device about the embedded links. Subject: Re: Problems Making Hyperlinks from Word to PDFs The planet desperately needs more peacemakers, healers, restorers, storytellers and lovers of all kinds.” ~ Geshe Tenzin Zopa “The planet does not need more successful people. But as most of us found out the hard way Microsoft often could hardly care less about its customers. And one would expect Microsoft to have sense enough to completely integrate such a widespread bit of tech as PDFs into their platforms, because that way it would keep the customers and their money flowing their way. The process of “Saving As” inside Word, or the process of printing to PDF redirect had worked maybe 90% of the time for me without problems. I wore several hats with that company, including marketing, desktop publishing, media relations (we did live, commuter drive-time radio ads with animation luminaries in several US metro markets), and I was also the only one of our art consultants who’d client collectors in other nations, which included Japan, Belgium, and Canada. I eventually decided on using JPGs as inventory images for our intranet. It was suggested to me when I was creating and commissioning an intranet (a revolutionary concept in its time) for what was then the world’s premiere gallery of vintage animation art. I’ve been using PDFs since maybe the year 2000. I was very surprised that Tracker’s products worked well almost all the time. I found your company many years ago when I was searching for cost-effective alternatives to Adobe’s Acrobat bloatwares. Imagine my happy surprise that it did mostly work after futzing around trying to get it work for around 90 minutes, including cycling through 3 test installations of PDFX-Change versions 7.x, 8.x and 9.x., and repairing MS Word. Would Tracker please debug that and provide an easy fix? The PDFX-Change converter misses one link, containing my name and linkedin page at the top of the doc. The PDFX-Change converter automatically installed into MS Word *mostly* worked. I tried to remove the bolding when I copied and pasted it, but that bolloxed up its readability, so I instead put it back in: Here is my e-mail exchange with Tracker Software about this problem, and the latest file conversion (below) I performed with their software.
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